1. Who We Are
Codux Studio ("we", "us", or "our") is a web development and digital marketing agency registered in Belgrade, Serbia. Our website is located at https://coduxstudio.com and we can be reached at [email protected].
This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or contact us.
2. Data We Collect
We may collect the following personal data:
• Contact information you voluntarily submit (name, email address, phone number, company name) when using our contact or quote request form.
• Technical data such as IP address, browser type, operating system, referring URLs, and pages visited — collected automatically via cookies and analytics tools.
• Communication data — the content of messages you send us.
3. How We Use Your Data
We use your data to:
• Respond to your enquiries and deliver the services you request.
• Send you relevant information about our services, where you have consented.
• Improve our website and user experience through aggregated analytics.
• Comply with legal obligations.
We never sell, rent, or trade your personal data to third parties.
4. Legal Basis for Processing
We process your personal data on the following legal bases:
• Consent — when you fill in a contact or quote form.
• Legitimate interests — to improve our website and service quality.
• Legal obligation — when required by applicable law.
5. Data Retention
We retain your personal data only as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact enquiries are kept for up to 3 years unless a longer period is required.
6. Cookies
We use cookies and similar tracking technologies. Please refer to our Cookie Policy for full details on the types of cookies we use and how you can manage them.
7. Third-Party Services
We may share data with trusted third parties solely to operate our services:
• Google Analytics — website analytics (anonymised)
• Email service providers — to respond to your enquiries
All third parties are required to process data in accordance with applicable data protection laws.
8. Your Rights
Under applicable data protection legislation you have the right to:
• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request erasure of your data.
• Object to or restrict processing.
• Withdraw consent at any time.
To exercise any of these rights, contact us at [email protected].
9. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction. However, no internet transmission is completely secure and we cannot guarantee absolute security.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised. Continued use of our website after changes constitutes acceptance of the updated policy.
11. Contact
For any questions or concerns regarding this Privacy Policy, please contact:
Codux Studio
Belgrade, Serbia